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dika

hospitality industry simply means service, no?

a very crucial thing which will guide the brand (read it in you book ^^)

pappricxz

I agree that service is a crucial thing for busineeses.
It can be a good lesson for all of us to get our services better and better.
If I choose someplace, the first thing I will choose a place that gives me the best services.^_^
How about you???

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